Last updated: 12 November 2026
Privacy policy
Who we are
Tawsiya (Tawsiya [legal entity name and licence number]) is a studio based in Dubai, United Arab Emirates. This policy explains what personal data we collect, why, and the choices you have. Contact us at hello@gettawsiya.com with any question.
What we collect
When you request a free AI Check or contact us, we collect what you send: your name, business name, business type, city, phone or WhatsApp number, email and the messages you write. For the AI Check itself we use only public information about your business, such as your website, Google profile and listings.
Why we use it
To prepare and send your AI Check report, to reply to you, to provide the services you buy, to send invoices, and to meet our legal obligations. We do not sell your data and we do not use it for advertising by third parties.
WhatsApp and email
If you message us on WhatsApp or email, those messages are processed by WhatsApp (Meta) or our email provider under their own terms. We only message you about your request or the services you use; reply STOP at any time and we will stop.
This website
This website does not use advertising or tracking cookies. It stores your language and theme choice in your own browser. Our hosting provider may keep standard server logs, such as IP address and pages requested, for security.
How long we keep it
Enquiries and AI Check data: up to 24 months, then deleted. Client and invoice records: as long as UAE law requires for accounting purposes.
Who we share it with
Only with service providers who help us run Tawsiya (hosting, email, WhatsApp, accounting), under confidentiality, and with authorities when the law requires it.
Your rights
You can ask to see, correct or delete your personal data, or ask us to stop using it, by writing to hello@gettawsiya.com. We reply within 30 days. We follow the applicable UAE data protection law.
Changes
We may update this policy. The date at the top shows the latest version.